Training courses and guides, assistance, contact and frequently asked questions.
The ePlanning team is committed to supporting users of the NSW Planning Portal. We’ve provided a number of options for you to find more information and to contact us.
How-to or quick reference guides and other resources designed to assist applicants and STRA registrants using the NSW Planning Portal.
Quick reference guides and resources for each of the services used by statutory agencies.
Quick reference guides and resources for each of the services designed to assist council staff.
Quick reference guides and resources for each of the services designed to assist independent and council certifiers.
View comprehensive guides on how to use the website and your account.
How-to or quick reference guides and other resources designed to assist developers and practitioners using the NSW Planning Portal.
People in the construction and building industry looking to learn more about the NSW Planning Portal and ePlanning Digital Services can enrol in the relevant TAFE NSW training course.
Contact our support team via phone or email.
You can find all frequently asked questions for the NSW Planning Portal here.
If your project has a Development Approval, Construction Certificate or Complying Development Certificate, then follow these steps.
If your project is not subject to building approval, for example some remedial work, or your development is a Crown Development or work under a Development Control Order, please follow these steps.
Find information about how to lodge an application