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Questions to ask your builder

14 December 2023

Builders

There are many questions you'll want to ask your builder throughout the process to help you feel comfortable and confident with your decision. 

Consider the questions below before you sign a contract or pay any deposits. 

Questions about the build  
  • Will my home differ from the display home I have seen? 
  • What is and is not included in my package? 
  • Apart from the mandatory Home Building Compensation Scheme insurance policy, do you have any additional insurance coverage? 
  • How will I be kept updated on the progress of my home build? 
Questions about costs  
  • What is the total cost of the home?  
  • Are the costs fixed or likely to change? 
  • What additional costs will I need to cover? 
  • How much is the deposit? 
  • When do progress payments need to be made? 
  • What happens when unexpected costs arise? 
Questions about timeframes 
  • How long does a build usually take? 
  • What factors can cause delays to the build? 
  • What happens when unexpected delays happen?  
  • Will you compensate me if build delays lead to extra costs for me (such as additional rent or mortgage repayments)?  
  • What is your extension-of-time clause? 

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